Care terms

These terms are a contract between you and Skyslips LLC, doing business as Consolera.com. They apply to every customer type, including professional practices, medical and veterinary clinics, med spas, advisors, attorneys, real estate teams, designers, builders, contractors, consultants, schools, and other businesses.

Consolera provides simple business brochure and lead websites and capped monthly care. It does not provide medical, legal, financial, insurance, tax, real estate, contracting, or other professional advice for your industry. You are responsible for your licenses, advertising claims, compliance, and the accuracy of content you supply.

A website is a business tool, not a guaranteed investment return. We do not promise leads, rankings, bookings, patients, clients, listings, enrollments, or revenue. Any example of return is an illustration, not a warranty.

Custom website purchases are charged for the itemized template, page count, and selected features. Unlisted features, custom applications, full ecommerce engines, and unlimited revisions require a separate quote. Domain registration, hosting, and external platform fees are separate unless a quote says otherwise.

Standard-care registration is an application, not acceptance. A custom-plan purchase authorizes the reviewed charge. Care starts only after approval and your confirmation. One-time builds use separate quotes.

Essential Care is monitoring and exception handling, with no content requests. Business Care is two small requests per monthly period. Enterprise Care is five small requests or one medium request. A small request is one page section estimated under 30 minutes. A medium request is a simple page on an existing template estimated under 90 minutes. New features, shops, booking systems, redesigns, and custom applications are separate quotes.

Requests reserve credits and queue for a batch. Confirmed classification spends credits. Overage requires a quote. Credits expire monthly and do not roll over. No plan is unlimited. No plan includes phone support, same-day service, or weekend work. Response targets are acknowledgements, not delivery deadlines.

Business Care uses first and third Tuesday windows. Enterprise Care uses every Tuesday. The prior Friday at 5pm Pacific is the cutoff. Marked holidays skip windows. Monitoring is sampled and does not guarantee uptime, security, or successful third-party updates.

You must own or have permission to use supplied text, images, and code, and you must give appropriate access for the agreed work. You retain ownership of your content. Do not send account passwords in tickets. You will indemnify Skyslips LLC against claims arising from your content, your industry services, or your use of the site.

To the maximum extent allowed by law, Skyslips LLC is not liable for lost profits, lost leads, or indirect damages. Total liability for a claim is limited to the fees you paid to Skyslips LLC for the affected service in the three months before the claim.

In-app tickets are the support channel. Customer-visible AI-assisted communications are reviewed by the owner. Report facts depend on available measurements and owner checks.

Skyslips LLC dba Consolera.com. These terms are operational policy for the services described. Have counsel review them for your jurisdiction before relying on them in a dispute.